Overview

These Terms and Conditions ("Terms") govern your access to and use of the UC360 Solutions website (uc360solutions.com) and any services offered through it. By using the Website or booking services you accept and agree to be bound by these Terms.

1. Definitions: "Client" means any user of the Website who requests, books, or purchases a service. "Provider" or "UC360 Solutions" refers to the company providing services via the Website.
2. Use of the Website: You agree to use the Website lawfully and not to misuse it. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
3. Service Information & Booking: Service descriptions, prices, and availability are provided for convenience and may be updated. Booking confirmation is subject to availability and UC360 Solutions' acceptance. All bookings must include accurate contact information.
4. Payments: Where applicable, payment must be made using the methods offered on the Website. Payments are processed by third-party payment providers; applicable transaction fees may apply. Receipt of payment does not guarantee service until you receive confirmation from UC360 Solutions.
5. Cancellation & Refunds: Cancellation and refund terms vary by service. Specific cancellation policies (including any partial or full refund rules) will be communicated at the time of booking. For queries, contact us at 18001088586 or info@uc360solutions.com.
6. Client Responsibilities: Clients must provide accurate information, be available at the scheduled time and location, and follow reasonable instructions provided by staff. Failure to do so may result in service refusal or additional charges.
7. Provider Rights & Limitations: UC360 Solutions reserves the right to refuse, reschedule, or cancel services due to safety concerns, staff availability, equipment issues, or force majeure events. Where applicable, an alternative appointment or refund will be offered.
8. Intellectual Property: All content on the Website (text, images, logos, trademarks) is owned or licensed by UC360 Solutions. You may not reproduce, distribute, or create derivative works without prior written permission.
9. Privacy: Personal data collected via the Website will be processed in accordance with our Privacy Policy and used only to provide services and communications related to your bookings.
10. Third-party Links & Services: The Website may contain links to third-party websites or use third-party services. UC360 Solutions is not responsible for third-party content, terms, or privacy practices.
11. Limitation of Liability: To the fullest extent permitted by law, UC360 Solutions' liability for any claim arising out of or relating to the Website or services is limited to the amount paid by you for the specific service giving rise to the claim. UC360 Solutions is not liable for indirect, incidental, or consequential damages.
12. Indemnification: You agree to indemnify and hold UC360 Solutions and its officers harmless from any claims, losses, liabilities, and expenses arising from your breach of these Terms or your misuse of the Website.
13. Modifications to Terms: UC360 Solutions may update these Terms from time to time. The effective date will be posted on the Website. Continued use after changes constitutes acceptance of the revised Terms.
14. Governing Law & Dispute Resolution: These Terms are governed by the laws of the Republic of India. Any disputes will be subject to the jurisdiction of the competent courts in India.
15. Contact: For questions about these Terms, bookings, cancellations, or refunds, contact us at 18001088586 or info@uc360solutions.com. We aim to respond within 3 business days.